Terms and Conditions

TERMS AND CONDITIONS – Bonne Cuvée L.L.C.

After carefully reading this agreement, you must sign by checking the “yes, I agree” button. this Agreement to participate in the tour. By checking yes, you agree to the terms and conditions written below.

 

AGREEMENT

The terms and conditions set forth below (the Terms or Agreement) constitute the entire understanding and agreement between you, the tour participant (individually or collectively you or the Participant) and Bonne Cuvee L.L.C., its owners, employees, shareholders, affiliated entities, agents, representatives, officers, directors, associates, successors and assigns (individually or collectively) with respect to any and all bookings, trips or transactions made with Bonne Cuvee L.L.C.

By completing the tour Registration form and agreeing to these Terms by electronically checking the “Register” button, you accept all Terms herein and direct us to perform services on your behalf. All persons named in the Registration form (Participants) are subject to this Agreement. By signing these Terms, you affirm that you have made all other Participants listed in the Registration form aware of these Terms regardless of how final payment is made and that all Participants accept these Terms.

RESERVATIONS, DEPOSITS & PAYMENTS

Reservations: You may make a reservation tentatively by making a deposit through our online system. This is to ensure that you understand and agree to these Terms. A booking is not final until you receive a final confirmation from us.

Deposits: A deposit of 500 Dollars per person is required at the time of booking to guarantee your reservation confirm space. Full payment is due at least 90 days prior to departure. The tour price is per person based on double occupancy and includes those items mentioned in the itinerary plus any prepaid optional items. Single room requests are subject to supplemental charges, and must be requested at time of booking. Group sizes are limited to a maximum and a minimum, which varies by tour. You must pay the deposit at the time of booking to guarantee your reservation. If the requested tour is not available, you will not be charged, and placed on a waiting list. Waiting list participants will be handled on a first come, first served basis. If you wish to pay your deposit by check, your reservation cannot be confirmed until we receive your deposit and it has cleared the bank. The deposit of 500 dollars will be deducted from the final amount due which will be determined on the day of final payment 90 days prior to the tour’s start date.

Final Payment: Final payment is due 90 days prior to the tour’s departure. Final payment can be made by credit card after receiving your invoice. We will remind you of your final payment date in advance. If we do not receive payment or hear from you about your intentions to pay by 90 days prior to the tour’s departure, your reservation will be cancelled and you will be subject to the cancellation terms below.

Last-Minute Bookings: If you are booking a tour within 90 days of departure, and there is room in the tour, you must pay for the tour in full.

CANCELLATION POLICY

Cancellations: Once your deposit is received, a reservation confirmation is made and final payment is due 90 days prior to tour departure. If you wish to cancel your tour, you must submit your request to us in writing by email. If a cancellation is made after receipt of the deposit but before 91 days prior to the tour start date, 50% of all deposits will be refunded. Cancellations of any payments within 90 days of travel are 100% non-refundable unless replaced by another person willing to travel in your place. No refunds are available once the trip commences. THERE ARE NO EXCEPTIONS to this cancellation policy, including for reasons related to weather, terrorism, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. For this reason, we strongly encourage Participants to purchase trip cancellation and interruption insurance.

Pre-Departure Cancellations or Changes by Bonne Cuvee L.L.C.: We reserve the right to cancel any tour prior to departure for any reason. While it is rare, in the event of cancellation, a check for a full refund will be issued to you, which constitutes full settlement. In the event that, prior to departure, we make any significant changes because of a problem with a supplier, for example a hotel bankruptcy, we will, as soon as reasonably possible, notify you of available alternatives. Such changes may require a supplemental payment from you or possibly a refund. No refunds under this paragraph will be provided due to cancellations or changes due to Force Majeure.

No Reimbursements due to Changes or Cancellations: We will not reimburse Participants for any personal expense such as airline tickets, other travel or hotel expenses due to changes in itineraries or tour cancellations.

INSURANCE

The price of the tour does not include health or travel insurance. We strongly recommend purchasing travel insurance that protects you and your investment in the event of a sudden emergency before or during your trip and coverage for trip cancellation or interruption, illness, injury, and damage, loss or theft of baggage, as well as emergency assistance. We assume that you are covered by any insurance company of your choosing.

TRAVEL DOCUMENTS

Pre-departure Documentation: Upon receipt of your final payment, we will email you various information and documentation, including suggestions for preparing your trip (clothing, packing and money) as well as your confirmations, travel information, a release form and an outline of what to expect on the tour. Please read these documents carefully as soon as you receive them and contact us if any information seems to be incorrect. We cannot be held responsible if we have not been notified of any inaccuracy in any document within 10 days of its receipt by you.

Passports and Visas: All Participants must be in possession of a valid passport; its validity must be for six (6) months beyond the re-entry date into the Participant’s home country. A visa or visas may be required for some participants if they are not American citizens. Please check your visa requirements at time of booking. It is the Participant’s responsibility to ensure that all his or her visa and passport requirements are met.

TOURS AND EXCLUDED ITEMS

Our tours do not include all trip costs such as airfare, trip and/or medical insurance, excess baggage charges, or any personal items. Meals apart from those mentioned in the itinerary are excluded, as well as any unpaid optional tour or sightseeing event.

HEALTH REQUIREMENTS

Our tours require only moderate activity, including climbing up and down staircases, but please let us know in advance of any particular challenge you might have with walking. Good physical and mental conditions are essential for the enjoyment and safety of our tours. Participants are reminded to take prescription medications refilled well in advance of the tour and to bring enough medicine to last the entire time. By agreeing to these Terms, you certify that you do not have any physical or mental health condition that would create a hazard for you or other Participants or affect other people’s enjoyment of the tour.

HOTELS, MEALS, ENTRANCE FEES AND TRANSPORTATION

Hotels: Prices are based on double occupancy rooms that include private bath or shower. Single rooms are limited and are subject to supplemental charges. Single individuals who are not requesting single rooms will be booked into a double with another traveler of the same gender, whenever possible. If a shared arrangement is unavailable, the supplement will be assessed prior to departure when we have confirmation that there will be no additional travelers.

Meals and Entrance fees: Some meals  are included and vary upon the tour selected. Check the individual tour description for meal information. Breakfast (B), lunch (L) and dinners included will be marked by the initials on the tour schedule. If you have a special diet, are a vegetarian, or are allergic to certain foods, please make a note of this on the Registration Form. Entrance fees to Chateaux and Vineyards , including tasting fees, are included according to our tour schedule.

Transportation: Longer trips and guided trips may include transfers. Each tour description explains the types of transportation that are included in the trip and the availability of transfers. Transportation included in our tours are handled as groups and we cannot wait or change a group’s schedule if you are late for the transfer.

Limitation of responsibility: Bonne Cuvee L.L.C. acts only as an agent or intermediary for the various independent suppliers that provide accommodations, meals, transportation, sightseeing, activities or other goods and services connected with your tour (Supplier or Suppliers). As a result, we assume no responsibility for and cannot be held liable for any negligent or willful act or failure to act of any Supplier, their agents, employees or of any other person or entity. A Supplier’s services are subject to the Supplier’s own terms and conditions and the local laws and regulations of the relevant country. We will not provide any refund for a Supplier’s delay, cancellation, overbooking, strike or force majeure, or for elements of the tour that you do not use.

EMERGENCY SERVICE

Each tour includes an English speaking team available during the tour itself and after hours by telephone. Please note that serious injuries must first be reported to emergency medical responders (numbers to be provided at the start of the tour). If you encounter any issue during your tour, you must promptly notify the tour leaders and they will do their best to assist you resolve the matter.

AIR & TRAIN RESERVATIONS

You are solely responsible for making flight reservations. You further agree that you are subject to all terms and conditions of the airline provider. You are responsible for familiarizing yourself with those terms and conditions and agree that you are ultimately responsible to the airline provider for any reservations, changes, cancellations, and disputes or other regardless of how your reservation was made on your behalf. If you sign up for a tour that includes train transfers, you will be responsible to arrive in a timely manner to take the assigned group train. If you miss the included transportation for any reason, you will incur the cost of the substitute transport on your own.

PARTICIPANTS RESPONSABILITIES

Tour Start Date: It is your responsibility to be ready to go at the departure city at the specific tour departure date and time. We are not responsible for any losses due to cancelled or missed flights, changed flight itineraries, late arrivals, or early departures.

Compliance with Local Laws and Tour Etiquette: Your additional responsibilities include, but are not limited to, strictly complying with all local laws, respecting customs and culture, assessing your physical abilities, respecting other trip members’ privacy, and following the suggestions and advice of the guide. You will be responsible for you own conduct as well as the conduct of all participants of your party and you will indemnify us against any liability for damage caused by you or any members of your party. We reserve the right to terminate the tour in the event of behavior deemed to be unreasonable by our staff. On guided tours, the decision of the local guide or local supplier is final on all matters that may threaten the safety or interfere with the well-being of the group or individual travelers. During the tour, we have the right to remove anyone who we determine is a) incapable of meeting the requirements of participating in the tour activities; or b) interferes with other participants’ enjoyment of the tour.

IMAGES AND MARKETING

You agree that we may use and reproduce any images, photos or videos that you send to us, or that are taken by our guides and/or other travelers of you individually or in a group, in any medium, including but not limited to print, electronic media, or Internet, free of charge and without your right to inspection or approval, for promotion and publicity purposes worldwide and in perpetuity.

PRIVACY

All information you provide to us in Registration Form will be kept in a confidential manner and will not be disclosed or sold to other any third parties for any purpose beyond what is needed to secure your travel arrangements with our suppliers or as required by law. Credit card information will be destroyed or deleted from our files, but mailing information and past travel information will be retained by us. You may receive mailings from us periodically unless you explicitly ask to be removed from our mailing list.

 FORCE MAJEURE

We will not be liable for any changes, cancellation, effect on your booking, loss or damage suffered by you or for any failure by your accommodation provider and/or us to perform or properly perform any of our respective obligations to you if the failure to perform or the improper performance is due to any event(s) or circumstance(s) caused by force majeure. By way of example force majeure includes, but is not limited to, war, revolution, terrorist act, closure of borders, epidemic, natural catastrophe or other causes that seriously affect both parties and in particular the place where the accommodation provider is located as well as our country of origin and other unforeseeable causes beyond our control.

LIABILITIES AND LIMITATIONS: RESPONSIBILITY – LIMITATION OF LIABILITY

Bonne Cuvee, L.L.C. and all its owners, act only in the capacity as an agent for the hotels, airlines, bus companies, railroads, ship lines, and/or any supplier providing accommodations, transportation or other services to the Participant. The Participant is advised that Bonne Cuvee L.L.C. purchases such transportation, hotel accommodations, meals, sightseeing excursions and other services from various Suppliers who are not affiliated with Bonne Cuvee L.L.C. makes every effort to select the best suppliers of the aforementioned services, however, Bonne Cuvee L.L.C. does not control the operations of these agents and as a result, CANNOT BE HELD LIABLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER CLAIM which may occur as the result of any and/or all of the following: (1) the wrongful, negligent or arbitrary acts, errors or omissions on the part of the independent Supplier, its agents, its employees or others who are not under the direct control or supervision of Bonne Cuvee L.L.C.; (2) defects or failures of any vessel, aircraft, vehicle or other instrumentality which is under the control of an independent Supplier; or (3) loss, injury or damage to person, property or otherwise, resulting directly or indirectly from any Acts of God, dangers incident to the sea, fire, breakdown in machinery or equipment, or wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, medical epidemics, quarantines, or customs regulation, defaults, delays or cancellations or alterations in itinerary due to schedule changes, or from any causes beyond Bonne Cuvee L.L.C.’s control.

Further, Bonne Cuvee L.L.C. is not liable for any loss or damage resulting from insufficient or improperly issued passports, visas or other legal documents.

All coupons, receipts, contracts and tickets issued by Bonne Cuvee L.L.C. are issued subject to any and all tariffs, terms, and conditions under which any services are provided by such hotels, airlines, bus companies, railroads, ship lines or owners or contractors or by any person in their employ Bonne Cuvee L.L.C. in no way guarantees the quality, authenticity, or value of any good(s) purchased by the Participant during any tour. Bonne Cuvee L.L.C. shall in no event be responsible or liable for any direct, indirect, consequential, incidental, special or punitive damages arising from Participant’s interaction with any retailer/vendor/contractor, and Bonne Cuvee L.L.C. expressly disclaims any responsibility or liability for any resulting loss or damage.

You agree that the sole remedy for any default by Bonne Cuvee L.L.C. arising under these Terms shall only be the return of the paid tour cost. To the maximum extent permitted under applicable law, Bonne Cuvee L.L.C. shall not be liable for any special, consequential, indirect, incidental or other damages arising out of these Terms, including lost profits, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Bonne Cuvee L.L.C. has been advised of the possibility of such damages. You expressly waive any right it may have to recover such damages. The foregoing shall not apply to Bonne Cuvee L.L.C.’ gross negligence or intentional misconduct.

Severability: In the event that a court finds any provision of this Agreement invalid and/or unenforceable, the parties agree that all the remaining provisions shall remain valid and in force, and such unenforceable provisions will be replaced with one that is enforceable and reflect the intentions of the parties hereof.

Successors and Assigns: These Terms shall inure to the benefit of and be binding upon Bonne Cuvee L.L.C. and the Participant and their respective heirs, legal personal representatives, successors and assigns.

Updating of Terms and Conditions: We reserve the right to update and/or alter these terms and conditions at any time, and it is your responsibility to be familiar with them. The latest Terms and Conditions can be found on the Bonne Cuvee L.L.C.’ website at: www.bonnecuvee.com

Merger: This Agreement is the final, complete and exclusive statement of the parties’ agreement on the matters contained in this Agreement. It supersedes all previous negotiations and agreements.

Applicable Law and Choice of Forum: This Agreement is governed by the laws of Louisiana. You agree that any dispute concerning, relating, or referring to this Agreement, tour brochures, or any other materials that concern my tour, or the tour itself — whether such dispute arises in contract or in tort or otherwise — shall be litigated and determined, if at all, exclusively before a court of competent jurisdiction in the state of Louisiana.